Fly Me With My Boo, a trading name of Bespoke Break Co. Ltd (company no. 14176516). Last updated: August 2026.
Please carefully review the following terms and conditions before using our website and booking our services. By using our website and booking our services, you acknowledge and agree to abide by these terms and conditions.
1. Definitions
1.1 In these terms and conditions, “Fly Me With My Boo”, “we”, “us” and “our” refer to a travel booking service operated by Bespoke Break Co. Ltd, a company situated in the UK.
1.2 “You” and “your” refer to the user of our website and the individual who books our services.
1.3 “Services” means the surprise travel booking services we provide, encompassing the arrangement of flights, accommodation and experiences for your mystery trip, built around your Boo-Print questionnaire.
2. Booking and payment
2.1 To proceed with a booking, you must be at least 18 years old and possess the legal capacity to enter into a contract.
2.2 When making a booking, you must provide accurate and complete information, including your contact details, traveller details, Boo-Print answers and any specific requests or requirements (such as dietary needs, accessibility needs or hard no’s).
2.3 We will send you a confirmation of your booking by email and provide you with the details relating to your mystery trip that do not spoil the surprise.
2.4 You may either pay in full at the time of booking, or secure your booking with a deposit of 25 per cent of the total trip price. Where a deposit is paid, the balance is due no later than eight weeks before departure. If you book within ten weeks of departure, full payment is required at the time of booking.
2.4a If a balance is not paid by the due date we may treat the booking as cancelled in line with clause 4.7, and the deposit is non-refundable.
2.5 The destination of your trip is a surprise. It is revealed by your reveal card, delivered between 2 and 4 weeks before departure. By booking you accept that the destination is selected by us, guided by your Boo-Print and the practical requirements you give us at booking. We will always respect the hard no’s and requirements you record at booking.
3. Travel arrangements
3.1 We will make every effort to organise your mystery trip in accordance with your preferences and requirements as recorded in your booking.
3.2 Selected flight routes will always be direct and return to the same airport as the departing airport, unless specifically advised by us.
3.3 Your trip includes one cabin bag per traveller for the overhead locker, with dimensions of at least 55cm x 40cm x 20cm. Additional services such as hold luggage, seat selection or extra legroom may be purchased directly with the airline during online check-in or at the airport.
3.4 We cannot be held liable for delays, cancellations or alterations to travel arrangements beyond our control, including those caused by transportation providers, accommodation providers and experience providers.
3.5 It is your responsibility to ensure that you possess all necessary travel documents, including passports and travel insurance. Visas will not be needed for UK and Irish passport holders for the destinations we use.
3.6 Any supplementary costs or expenses incurred during your mystery trip, such as meals, beverages, local transportation and activities not included in our services, are your responsibility.
4. Liability and disclaimers
4.1 We bear no responsibility for any loss, damage or injury that you may encounter during your mystery trip, including those arising from transportation providers, accommodation providers and experience providers. You will be liable for any damages to property incurred during your stay. You will be given advance notice of any such charges and given the opportunity to appeal.
4.2 We shall not be held liable for any loss, damage or injury resulting from your failure to comply with these terms and conditions or any applicable laws and regulations.
4.3 We cannot guarantee the availability, quality or suitability of any accommodation, transportation or experience providers.
4.4 Our website may contain links to third-party websites beyond our control. We assume no responsibility for the content, privacy practices or any other aspect of these websites.
4.5 We retain the right to modify or terminate our services and these terms and conditions without prior notice.
4.6 If an included experience is cancelled, materially reduced or cannot be operated:
- a. a full refund will be available for that experience element; or
- b. we will offer a comparable alternative experience at the destination for the same trip where one is available. If the alternative is from a different package category, no additional payment will be charged and no refund provided.
We will communicate your options to you by email within 48 hours of the details changing in this way, including how to make the change or request your money back. Where a third-party supplier defaults on supplying an included experience, we will make every effort to source an alternative, or where this is not possible will refund the market value of that element.
4.7 Bookings cannot be refunded. Where possible we will work with you to change dates, subject to any fees from our suppliers.
4.8 An accommodation-inclusive booking is deemed a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018, and you will benefit from all rights applying to the package. Bespoke Break Co. Ltd will be responsible for the performance of the overall package as a whole. Your funds will be safely held in our trust account with Protected Trust Services (PTS).
5. Intellectual property
5.1 All content on our website, including text, graphics, logos, images, characters and software, either belongs to us or is the property of our licensors.
5.2 Without our prior written consent, you are prohibited from copying, reproducing, distributing or modifying any content on our website.
6. Governing law and jurisdiction
6.1 These terms and conditions are governed by and interpreted in accordance with the laws of the UK.
6.2 Any dispute arising from these terms and conditions will be subject to the exclusive jurisdiction of the UK courts.
7. Contact us
7.1 If you have any enquiries or concerns regarding these terms and conditions or our services, please reach out to us at su*****@************oo.com.